Returns & Exchanges

At Okayplayer Shop, we want you to be fully satisfied with your purchase. If your apparel or accessories aren't the perfect fit, you can return or exchange unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.